For any inquiries or assistance, feel free to reach out to us through our Contact Us page. We are here to help you with all your flooring needs and ensure a seamless experience.
Call/Message
For urgent assistance:
(908) 940-1007
Lines are open from
MONDAY – SATURDAY
7AM – 5PM
Schedule Meeting
Schedule a meeting on us in our calendar:
Email Us at:
toughsupply.com
We will get back to you within 24hours.
Product Inquiry
Got a question about a product? Simply complete the form below, and we’ll get back to you within 24 business hours of receiving your email. Don’t forget to input product infos.
request a sample
Call or Email Us to Request a sample:
(908) 940-1007
toughsupply.com
We will attend to you as soon as possible!
FREQUENTLY ASKED QUESTIONS
Yes, you will receive the same product that you see in the picture. However, please keep in mind that the color may appear slightly lighter or darker in person due to lighting and other factors. That’s why we recommend seeing and feeling the product in person to get the best idea of its true look and texture.
You can easily order a product by calling us, and we'll handle everything for you. Our team is ready to assist with any questions or details you may need. Alternatively, you can place your order directly through our website at your convenience. We offer a smooth and simple process whether you choose to call or shop online.
To return an item, simply contact us to initiate the return process. We'll provide you with the necessary instructions and a return label, if applicable. Please make sure the item is in its original condition and packaging. Once we receive the returned item, we'll process your refund or exchange as quickly as possible.
Yes, we do restock items that are indicated as "out of stock." While restocking times may vary, we work hard to replenish popular products as quickly as possible. You can contact us for an estimate on when the item will be available again, or you can sign up for a restock notification on our website.
